Privacy Policy

1. Information We Collect

When you use our website or request concierge services, we may collect information necessary to deliver a seamless luxury experience.

• Full Name
• Email Address
• Phone Number
• Travel Preferences
• Reservation Details
• Billing Information
• Special Requests
• Website Usage Information

2. How We Use Your Information

Your information allows us to provide highly personalized concierge services.

• Manage luxury bookings and reservations.
• Arrange travel, transportation, dining, and events.
• Process secure payments.
• Respond to enquiries.
• Improve our website and services.
• Send exclusive offers with your permission.

3. Sharing Information

We never sell your personal information. Information is only shared with carefully selected partners when necessary to fulfil your requested services.

• Luxury Hotels
• Restaurants
• Private Aviation Providers
• Luxury Transport Companies
• Payment Processors
• Event Partners

4. Cookies

Our website uses cookies to improve browsing performance, remember your preferences, analyse visitor behaviour, and optimise user experience.

5. Data Security

We maintain industry-standard security procedures to protect your information against unauthorised access, misuse, disclosure, or alteration.

Although every effort is made to safeguard your information, no internet transmission is entirely secure.

6. Data Retention

Personal information is retained only for as long as required to provide requested services, comply with legal obligations, and maintain business records.

7. Your Rights

• Access your personal information.
• Request corrections.
• Request deletion.
• Withdraw marketing consent.
• Request a copy of stored data.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes become effective immediately upon publication on this page.